The "unable to connect to Samsung Server" error message is basically seen while watching the online content on the Samsung smart Boob tube. The error appears with a short bulletin "Unable to connect to the Samsung server. Check your network settings or attempt again later (100)" accompanied with a solution that is not constructive in solving the problem.

Unable to connect to the Samsung server. Check your network settings or try again later
Unable to connect to the Samsung server. Check your network settings or try again afterward

The mistake message clearly indicates that the Samsung hub is unable to connect to the Samsung server and as per the users they run into the error when they try using the WIFI on their smart TV and they see the error on their screen and as a effect, they are unable to Steam anything on their Samsung Tv set.

As it turns out, the articulate reason for the error is the cyberspace bug. Despite this, at that place might be a server down or overloaded problem. Well, the error is really annoying equally it keeps on appearing on the Samsung Smart TV screen and finish you from browsing the content.

Then, it is really important to fix the fault immediately but earlier heading towards the fixes observe out the common reasons in particular that trigger the fault.

  • Server Bug – The main reason why you run into the listed error message is the server downwards or offline problem. If the Samsung server is currently going under maintenance or facing some sort of problem then this won't allow you connect to the server. So, get-go, bank check if at that place is any server problem is going past connecting to the support heart service.
  • Poor internet connection – As the error message states it was unable to found a connectedness to the Samsung server, it tin be due to poor or unstable network or WIFI settings. Then, if this is the case and so you tin easily resolve the problem by resetting the network settings.
  • Corrupted Cache – Sometimes, the corrupted cache offset causing bug with the Net Router or the Samsung Smart TV and prevent it from establishing the connections and connecting to the server. Clearing the corrupted cache may solve the problem in your case.
  • Outdated System Software – If you lot are running outdated firmware in your Smart TV, so this tin be a culprit responsible for the error. The older version of software becomes incompatible and hinder the proper function of the Smart Television. The outdated TV can besides be a culprit, updating the firmware may assistance you in the proper performance of the television.
  • Smart HUB Issues – The Samsung Smart HUB is a Tv control console and includes unabridged features which can be measured simply past pressing a button. Simply in some cases, this gets outdated and starts malfunctioning with the proper operation of the services and preclude making the connection to the Samsung servers.
  • Due to Regional Problems – This is another main reason why many people encounter unable to connect to the Samsung server issues. The problem mostly occurs if the Samsung Tv is purchased from a foreign country and used in another country, this cause error due to the terms and conditions problems as the network protocols vary for dissimilar regions. Smart TV'due south are by default organized to follow the network protocols complied with the state from where it is purchased and so, it is not compulsory that the same protocol piece of work in another land too. In this case, using the VPN network may work for y'all.

So, as of now, you are well aware of the mutual reasons that trigger the error, let's starting time with the dissimilar ways that you can implement for rectifying the mentioned problem.

Basic Troubleshooting Steps

Unplug the Tv and Router – Before starting with the beneath-listed circuitous solutions here it is suggested to unplug your Samsung Smart Television and router completely from the sockets. Then later on unplugging on both the devices hit the ability buttons for approx. 10 seconds to drain the static electricity wait for at to the lowest degree 2 minutes before switching it ON.

Change Smart HUB password – Try changing the Smart HUB, as this quick fox worked for many users to circumvent the mistake. Too, try to use a less complex password for the Smart HUB and see if you are able to establish a connection to the server or not.

Verify Your Network Connection – The poor or limited bandwidth connection can likewise cause problems. If you are connected using a WIFI then sometimes the network connection becomes inconsistent and cause a problem, so attempt using an ethernet connectedness to connect to the network.

If you lot are still seeing the error then follow the adjacent potential fix.

Soft Reset your Goggle box

Many users mentioned that soft resetting their Samsung smart TV rectify the problem for them. Performing a soft reset kills the tasks running in the background every bit this closes entire applications and articulate the RAM data while restarting the Goggle box.

So, follow the steps given:

  1. First, on the TV.
  2. Now, keep pressing the ability push button of the TV remote until you restart your Tv.
  3. After restarting your TV, now check whether your upshot notwithstanding exists or not.

Sign out & Sign in to the Samsung Account

Signing out and re-signing may piece of work in your case. Sometimes due to some sort of internal glitches, the syncing gets disabled and when you sign out and re-sign to your Samsung account this solves the issues.  Effort this fob and as you re-sign it start syncing automatically your business relationship with the Smart HUB as well as Television receiver.

The error generally occurs when your Samsung business relationship stop syncing with your TV, so if you regularly sync your account with Samsung Television receiver the problem won't appear.

Follow the instructions given to do so:

  1. Move to Settings. Click on the Full general selection and navigate to System Manager and then to Samsung Account.
    Unable to connect to Samsung Server
    Click on Samsung Account
  2. Then cull"My Account" and hover on the account's icon.
  3. From your remote command press the select push and and so click the Logout option that appears on the screen.
  4. Now using a 2nd method, later on logging out of your account, click on reset Smart Hub.
    Click Reset Smart Hub
  5. On your computer, enter the credentials to sign in to your Samsung account and have all the terms and conditions that come up.
  6. After resetting the Smart Hub on the TV, check whether the result is still prevailing or not past signing into your account.

Update the Television set Software

The outdated firmware software is most likely to crusade the problem. Outdated software installed on your device gets incompatible and cause confliction with the latest features, so if you haven't updated your outdated firmware for a while then follow the instructions given below to update the firmware of your Samsung Smart TV:

  1. First, start your Samsung Tv and from your TV remote click on theSettings
  2. With the left button and the OK push button, move the pointer to click the Support option.
    Click the Back up option on Samsung options
  3. Now, under the settings option click on theupdate software option, to update the software to its latest version.
Selecting the software update in Samsung Smart Goggle box settings

If you don't get the software update option, you can also download the software from itsofficial manufacturing website using a USB stick, and so connect the USB stick to the TV and install the software.

At present click on theYep, and install the latest version of the software or you can click theNO, to update it from the internet.  Once you are done with your Updation, check your problem is fixed or not, or caput directly to the next potential fix.

Reset Smart HUB

As for many users, the Samsung TV error unable to connect to the server is acquired due to the Smart HUB malfunctioning. Therefore, factory resetting the Smart HUB in Samsung Tv may work for you.

  1. First, turn on your Samsung TV, then click the Settings button from your remote.
  2. Now, go to Settings on your TV
  3. With the left push and the OK button, move the arrow to click the Back up option.
    Click the Support option on Samsung options
  4. After that, movement to theSelf Diagnosis
  5. Now, click on the Reset Smart HUB
    Reset Smart Hub of the Samsung TV to Defaults
  6. Here, now type the Pivot in the text box and then click on the OK to reset Smart HUB.

Note: Your default pin can be 0000.

  1. After entering the pin, await until your Samsung Tv set reboots and so go on with the Tv setup.
  2. Once you lot are done with everything, At present check your problem is fixed or not.

If yous still run across the connecting to server trouble on Samsung TV and so try the play tricks given below.

  1. Exercise Follow the mentioned solution to reset the Smart HUB totally but make certain you don't agree to the Terms and Weather all you need to do is just follow the steps till Smart HUB resets.
  2. Shut the settings and then try to open the new application.
  3. Before you open any application, a dialogue box will prompt on your screen to accept or agree to the terms & conditions.
  4. In one case y'all open the Terms and Conditions Folio, press the keys in sequence mode "Mute + Volume UP + Channel UP + Mute" button.
  5. Cull a dissimilar land over your residential country, for example, select India if you are in the UK, and so automatically all applications will reset.
  6. Redo the above-mentioned processand make sure this time, y'all modify the country in the same manner, and the unable to connect to the Samsung Server issue should now be fixed.

Perform Network Reset

Sometimes the network bug can also cause problem while establishing a connection with the server, then performing a network reset fixes the network-related problems and allow you lot to connect to the Samsung server easily.

Follow the instructions given to exercise and so:

  1. Using your Idiot box remote click on theSettingoption
  2. Click on theGeneral option.
    Open General in the Samsung TV Settings
  3. And then move on to theNetwork option.
    Open Network in General in the Samsung TV Settings
  4. After that, click theReset Networkoption and likewise confirm all the prompts that arise in the next section.
    Reset Network Settings of the Samsung Tv set

Now, wait until your network gets restarted. In one case you lot are washed with all the instructions, at present check whether this unable to connect Samsung problem is withal present or not. if you still confront this upshot so proceed to the next solution.

Use VPN

This solution varies from unlike person to person, only still, we are giving generalized data regarding it.

If the outcome you are facing is regional, y'all need to apply the VPN connection of the land from where you lot have brought your TV, to connect your TV to it.

Past default, you can use the VPN to the Router and then connect it to your Goggle box using a wired connection. Just before doing this just check your VPN and router provider details, to get an idea of how to practice the setup process.

Changing the IP Configuration

DNS servers are utilized for solving the web addresses linked to various online content and if in example the DNS server of the system or the network fails to solve the webserver addresses of Samsung TV, it might neglect to constitute a connection to the server. And then, in this case, modifying the DNS settings of the device might work for y'all.

  1. Get-go, click theMenu push on your Samsung Goggle box remote control and so select thenetwork option.
    Open up Network in General in the Samsung TV Settings
  2. Later selecting thenetwork condition, now choose theIP settings.
  3. At present, configure theIP settings to practise it automatically, but modify the DNS settings to type manually.
  4. In the box, type8.8.8.eightas DNS server, this will change your DNS settings
    Set up DNS Server to Automatic in the DNS Settings of Your Samsung Goggle box
  5. Save all the settings and check whether your trouble is solved or non.

Perform Goggle box Difficult Reset

If nothing has worked for yous to solve the problem then reset your Samsung Boob tube to its factory default settings or and see if the unable to connect to Samsung server error in Samsung Tv is resolved or not.

Warning: This setting volition revert every change you have made to the default organisation settings, so before using this method on your television, be a bit conscientious.

  1. Open up your Tv set and movement to Settings.
  2. Yous will find a "Back up Tab", movement in that location and select the option "Cocky Diagnosis" and go on to click "Reset" present on the display screen.
    Reset Samsung TV to Defaults
  3. After selecting the reset option, you lot demand to enter a security pivot, which is '0000', by default.
  4. Look till the reset procedure gets completed and check whether the error you lot were facing has been resolved or not.

Hope the solutions given works for you to solve the error on your TV, only if you still see the error and so contact Samsung customer care.